Groundwork Apps presents Messaging Made Easy — the top-rated AppExchange ISV solution for sending secure, automated messages directly from Salesforce. Backed by Messente’s global infrastructure, we deliver 98% reliability to over 190 countries.
Why Salesforce Teams Choose Messaging Made Easy by Groundwork Apps
100% Salesforce Native Architecture: Work seamlessly inside Sales Cloud, Service Cloud, and Experience Cloud without leaving your org.
Automate with Flow & Apex: Utilize out-of-the-box Lightning Components, Flow Invocable Actions, and our Apex API to build messaging into your existing CRM workflows.
Global Reach & Enterprise Reliability: Powered by Messente’s Tier-1 network of 800+ operators, guaranteeing a 98% delivery rate across 190+ countries.
Enterprise-Grade Security & Compliance: Protect sensitive data with end-to-one message encryption, advanced AIT (Artificially Inflated Traffic) fraud detection, and full GDPR/Salesforce privacy compliance.
Secure your customer touchpoints with high-priority One-Time Passwords (OTPs) and two-factor authentication (2FA) codes. Triggered by Salesforce actions, critical verification messages bypass delays using Tier-1 network routing
Meet customers on the messaging apps they use. Send and receive SMS, Viber, and WhatsApp directly from your Salesforce records
Eliminate manual outreach and reduce no-shows. Embed messaging logic directly into CRM workflows to dispatch personalized reminders, tracking updates, and alerts
Join the global businesses that trust Groundwork Apps to power their Salesforce communications. From EdCo LATAM Consulting to Beaufort12, see why our support team and seamless implementation earn us top ratings on the AppExchange.
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The platform is easy to use, integrates seamlessly with Salesforce, and the support team is fantastic. They took the time to understand our specific needs and quickly implemented solutions that worked for us.
EdCo LATAM Consulting
They were very helpful in implementing our specific use case, promptly fixed any issues that arose, and have provided fantastic ongoing support
Generate FS
This app is exactly what we needed! It's easy to use and well-supported. We were interested in Viber support, and the feature was quickly added.
Beaufort12
