Privacy Notice

Welcome to the Groundwork Apps Ltd's Privacy Notice.

This Privacy Notice provides information on how Groundwork Apps Ltd collects and processes your personal data when you visit our website, use our applications or services. 

Important information and who we are

Contact details

Our full details are:

Full name of legal entity: Groundwork Apps Ltd

Name or title of data privacy manager: Paul Battisson

Email address:

Postal address: Royal House, 110 Station Parade, Harrogate, HG1 1EP

The data we collect about you and how we collect it

We may collect, the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Financial Data (bank transaction information, Merchant, amount, currency)
Information collected by cookies

We (including service providers who work on our behalf) may use various technologies to collect information, to help personalise your online experience and in our electronic communications with you. Cookies are small text files which are transferred from our website, applications or services and stored on your device. Cookies are designed to help us improve the services we provide, customise your experience and your preferences, allow you to access and use the services without re-entering your account ID and/or password, understand which areas and features of the services are most popular and count visits. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the site you visit.

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following: 

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us. 
  • To improve our website, products/services, marketing or customer relationships. 
  • To recommend products or services which may be of interest to you.
How we share your personal data

We may share your personal data:

  • within the group, for the purposes set out in this Privacy Notice;
  • our service providers and agents (including their sub-contractors) or third parties which process information on our behalf (e.g. internet service and platform providers, payment processing providers and those organisations we may engage to help us send communications to you) so that they may help us provide our services that you have requested or which we believe may be of interest to you.  We have contracts in place which means they cannot do anything with your personal data unless instructed by us. They will hold it securely and only hold it for the period we instruct them to;
  • partners, including system implementers, independent software vendors and developers that may help us provide you with the applications, products, services, and information you have requested or which we believe to be of interest to you; and
  • third parties for marketing purposes.
Transfers outside of the UK and the European Economic Area

We may transfer, store, and process your personal data outside the UK and the European Union.

Our website and some of our services or applications or parts of them may also be hosted in the United States or otherwise outside of the UK or the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) (together the “EEA”) and this means that we may transfer any informatiom which is submitted by you through the webiste or the services we provide outside of EEA to the United States or to other territories outside of the EEA.

We may use service providers based outside of the EEA to help us provide our website, applicatons and services to you (for example, platform and payment providers who help us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your personal data to service providers outside of the EEA for the purposes of providing our applications, advertising and services to you.

We take steps to ensure that where your personal data is transferred outsie of the EEA by our service providers and hosting providers, appropriate measures and controls are in place to protect that personal data in accordance with applicable data protection laws and regulations.  In each case, such transfers are made in in accordance with the reqiurements of Regulations (EU) 2016/679 and the UK Data Protection Act 2018 on the UK’s exit from the European Union (the General Data Protection Regulations or “GDPR”) and may be based on the European Commission’s Standard Model Clauses for transfers of personal data outside the EEA. 

By using our website, applications or services or by interacting with us in the ways described in this Privacy Notice, you consent to the transfer of your personal data outside of the EEA in the circumstances set out in this Privacy Notice.  If you do not want your personal data to be transferred outside of the EEA you should not use our website, applications or services.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (

The right to access – you have the right to request Groundwork Apps Ltd for copies of your personal data.  

The right to rectification – you have the right to request that Groundwork Apps Ltd correct any information you believe is in accurate. You also have the right to request Groundwork Apps Ltd to complete the information you believe is incomplete.

The right to erasure – you have the right to request that Groundwork Apps Ltd erase your personal data, under certain conditions.

The right to restrict processing – you have the right to request that Groundwork Apps Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – you have the right to object to Groundwork Apps Ltd processing your personal data, under certain conditions.

The right to data portability – you have the right to request that Groundwork Apps Ltd transfer the data that we collect t another organisation, or directly to you, under certain conditions.

If you make a request, we have 1 month to respond to you.  If you would like to exercise any of these rights, please contact us at our email address above.

Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please contact us at