In Messaging Made Easy, Senders are used to define phone numbers that can be used for sending in particular channels. Access to a sender is defined through Sender User records, which allow you to set defaults for a user on a per channel basis.
To create a Sender, visit the "Sender" tab in the Messaging Made Easy app and click "New". Populate the sender name with the same value you see for the sender in the Messente dashboard. Confirm which channels the number is available for, and if using WhatsApp, enter the WhatsApp Business ID, again found in your Messente dashboard. This ID is used for synchronising templates from Meta to Salesforce via Messente. Click "Save" and your Sender will be created. You can see this process visually below.
